Brookside Family Medicine

Brookside Family MedicinePatient Centered Medical Home
HOMEA Patient Centered Medical Home is a trusting partnership between a doctor-led health care team and an informed patient. It includes an agreement between the doctor and the patient that acknowledges the role of each in a total health care program . . . We will : Ask what your goal is, or what you want to do to improve your healthAsk you to help us plan your care and let us know if you think you can follow your planCreate written copies of care plans for more complex illnessesHave care team members doing more or different parts of careRemind you when tests are due so that you can receive the best quality of careAsk you to hve blood tests done before your visit so that the doctor has the result at your visitExplore methods to care for you better, including ways to help you care for yourselfWe trust you, our patient, to: Tell us what you know about your healthTell us about your needs and concernsTake part in planning your careFollow the care plan that is agreed upon , or let us know why you cannot, so that we can try to help or change the planTell us what medications you are taking and ask for a refill at your office visit when you need oneAsk other doctors to send us a report about your care when you see themSeek our advice before you see the specialist, if needed, so that appropriate tests can be ordered and your health information sent. This will make your visit there more efficient.Learn about wellness and how to prevent diseaseLearn about your insurance so that you know what it coversRespect us as individuals and partners in your health careKeep your appointments as scheduled, or call to let us know if you cannotPay your share of the office visit when you are seen in the officeGive us feedback so that we can improve our services (We may provide a survey in the future to understand this betterWe will continue to:Provide a health care team who will know you and your family Respect you as an individual; we will not make judgements based upon race, religion, sex, age, disability etc. Respect your privacy; your medical infomration will not be shared with anyone unless you give u permission or as it is required by lawGive the care you need when you need itGive care that meets your needs and fits with your goals and valuesGive care that is based on quality and safetyHave a doctor on call 7 days a week, 24 hours a dayTell you about your health and illnesses in a way you can understandUse up to date technology, like the electronic health record, to improve your health carePPage 0Page 1Page 2Page 3Page 4